ARKIVIO :: Service and Support

To ensure that enterprises achieve the maximum value from ARKIVIO software solutions, Arkivio provides on-site installation and deployment services, hands-on customer training, and industry leading technical services.

Service and Support Agreement - click to read Arkivio's standard terms and conditions

Arkivio offers two levels of technical services: Standard and Advanced.

Standard Technical Support

Standard Technical support offers assistance via telephone or e-mail from 9:00 a.m. to 5:00 p.m., Pacific Standard Time.

Advanced Technical Support

Advanced Technical Support, offers assistance via telephone or e-mail during twenty-four (24) hours per day, seven (7) days per week.

For more information on professional services and technical support programs from Arkivio please contact support@arkivio.com.